Emergency Room

Welcome to the Emergency Department


ER Department,En Espanol

You are in the Emergency Department because you or someone that you love is sick or injured. This should help explain some of what is going to occur during your visit.
Please understand, the doctor will see all patients that request to be seen, regardless of the ability to pay.
While you are in this area of the hospital, you may experience some things that are unfamiliar to you. We would like to explain some of these things you may experience.
Although everyone that comes to the Emergency Department is sick or in pain, some patients have more life threatening issues. These patients must be attended to first. That is why patients may be taken out of turn.

Registration


Your first step in the process is checking in (registration). The registration clerk will want to know what illness or injury brings you to the hospital today, your name, address and who your regular doctor is.
The registration clerk will also ask you or your family member to sign a consent form. This gives us permission to treat you in the Emergency Department.

Triage

Whether you bring yourself, a family member brings you, or you are brought to the hospital by ambulance, you will speak
with a nurse about why you are here. The first nurse that you will speak with is called the triage nurse. He/she is the nurse that records why you are here, medications you take and important information about your past medical history. This nurse will also want to take your temperature, heart rate and blood pressure. While you are waiting if you feel that you are getting sicker or your condition has changed, please let the registration/
triage staff know.

The Emergency Department

The Emergency Department has eight patient care areas. You will be seen by a physician and may experience some or
all of the following:

• Ongoing care by a nurse assigned to your care area and assigned to care for you
• You may have blood drawn for laboratory tests. These tests may take as long as one hour or more to be
completed.
• You may have x-rays. X-rays take only a short time to be taken, but the Emergency Department physician as
well as the Radiology physician must examine the x-rays and make a determination before you will know the
results.
• An EKG (heart tracing)

Depending on test results, you may need: Medications, Bandages, IV fluids, Stitches, A visit from a specialist, Splints or casts, Surgery.
All of these things take different amounts of time. The nurse or physician that is caring for you can give you an idea of the length of time you can expect to wait. We encourage you to ask your nurse or physician about medications, procedures and times. Please do not leave the Emergency Department if you have questions or concerns that are unanswered. Make sure you speak to your physician or nurse about these questions. We hope that this will help you understand what to expect during your visit to the Emergency Department.

Thank you for allowing us to provide your care today. The Emergency Department Staff at Greater El Monte Community Hospital!